We are committed to the privacy of our visitors. We collect no personal information about you when you visit our website unless you choose to provide that information to us. 

Here is how we handle information about your visit: If you do nothing during your visit but browse through the website, read pages or download information, we will gather and store certain information about your visit automatically for use in site management and security purposes. We use Google Analytics measurement software to collect and analyze this information because it helps us to better design our websites to suit your needs. We may also automatically collect information about the web content you view in the event of a known security or virus threat. This information does not identify you personally. 

We automatically collect and store information such as the following concerning your visit: 

• The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain);
• Your IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website.
• The type of browser and operating system used to access our site;
• The date and time you access our site;
• The pages you visit; 
• Your username, if it was used to log in to the website; and
• If you linked to our website from another website, the address of that website.

We use this information to help us make our site more useful to visitors — to learn about the number of visitors to our site and the types of technology our visitors use. 

Information protection

We take precautions to maintain the security, confidentiality, and integrity of the information we collect as directed by the Privacy Act of 1974, the E-Government Act of 2002, and the Federal Records Act. Such measures include access controls designed to limit access to the information to those that need it. We also employ various security technologies to protect the information stored on our systems, and we routinely test our security measures to ensure that they remain operational and effective.

We hold our contractors and other third-party providers to the same high standards that we use to ensure the security, confidentiality, and integrity of personal information they may have access to in the course of their work completed on behalf of the Department.

Information that you voluntarily provide

We do not collect personally-identifiable information unless you choose to provide it to us. If you provide us with personally identifiable information (e.g., by sending an e-mail or by filling out a form and submitting it through our website), we use that information only to respond to your message and to help us provide you with the information and services that you request. Submitting voluntary information constitutes your consent to the use of the information for the stated purpose. If you choose to not provide certain information we may not be able to complete the requested service. When we do request information from you, we will explain why we need it and how we will use it in a separate “Privacy Notice.” We do not collect or use information for commercial marketing.

If you send us an email

Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be aware that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data (such as your Social Security number) to us via email. If your intended email communication is very sensitive, or includes information such as your bank account, credit card, or Social Security number, you should instead send it by U.S. mail. Another alternative may be submission of data through a secure web page, if available.

Electronic mail messages may be considered Federal records if they meet the definition of records in the Federal Records Act (44 U.S.C. 3101 et seq.). This means that emails you send us will be preserved and maintained for varying periods of time if those emails meet the definition of Federal records. Electronic messages that are not records are deleted when no longer needed.

How information is used

The information we collect is used for a variety of purposes. We make every effort to disclose clearly how information is used at the point where it is collected, so that our users can determine for themselves whether they wish to provide the information.

Sharing of your information

We may share the information you give us with another government agency if your inquiry relates to that agency. In other limited circumstances, such as responses to requests from Congress and private individuals, we may be required by law to disclose information you submit. Before you submit personally identifiable information, such as on an online form, you will be advised as to the purpose and how the information will be used.

You can learn more about how we share information on our Privacy Act Systems of Records Notices page. 

Retaining information

We destroy the information we collect when the purpose for which it was provided has been fulfilled — unless we are required to keep it longer by statute or official policy. Electronically submitted information is maintained and destroyed according to the principles of the Federal Records Act and the regulations and records schedules approved by the National Archives and Records Administration. In some cases information submitted to us may become an agency record and, therefore, might be subject to a Freedom of Information Act (FOIA) request.

Data Analytics

Our teams use data analytics, the science of analyzing raw data, to improve our websites based on how real people use them.  

The primary data analytics program that we utilize is the Digital Analytics Program (DAP) , a unified Google Analytics account created for the federal government. This program aims to improve the user’s experience and help government agencies understand how people find, access, and use government services online. Neither us nor Google have access to the specifics of your particular site visits.  Our employees can only see the aggregate data from all users for a particular time period. We may share the aggregate data with our partners and contractors to help improve visitor experiences; however, none of the federal government data tracked as part of the Digital Analytics Program is shared with Google’s corporate advertising partners. The program does not have any processes in place to collect personal information and agencies cannot pass any personal information into the program’s account.  In addition, the program’s code anonymizes IP addresses at the earliest available point, and the original IP address is not stored at any point. 

 On November 8, 2016, the Office of Management and Budget (OMB)  released a memorandum on Policies for Federal Agency Public Websites and Digital Services , which requires executive branch federal agencies to implement the Digital Analytics Program JavaScript code on all public facing federal websites.  Visitors to our websites can expect to have aggregate information collected upon their website visits and utilized by us to enhance their customer experience. 

For more detailed information on the Digital Analytics Program, please contact dap@support.digitalgov.gov.

Cookies

“Cookies” are small bits of text that are either used for the duration of a session (session cookies) or saved on a user’s hard drive in order to identify that user or information about that user the next time she/he logs onto a website (persistent cookies). If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies off in your browser. You will still have access to all information and resources at our websites, but turning off cookies may affect the functioning of some websites. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

Privacy Policy Contact Information

For additional information about our Privacy Policy, please contact us at thoatnogroup@gmail.com or mail us at:

Office My Life Solutions

621 Tully Road, San Jose, CA 95111

Updated September 2020